For two days now Deezer won't load. Says 'unable to load page' at the bottom it says 'require API auth'. Can onyone help... with easy instructions, nothing too technical if possible please.
Answered
Page won't load.
Best answer by GropplerZorn
CHER wrote:
Deezer customer support contacted me. I ended up uninstalling the app... Turning off the phone, re starting and had to re-install the app. Have to download everything again, not great but it is working now.
glad to hear it. it’s a minor inconvenience (depending on your download volume), but at least you’re back up and running.
This topic has been closed for comments - the content may no longer be relevant or up-to-date, so please search for keywords so that you can find a newer post or look below for a direct link
Same here.... help…
I opened on another device and it open with my login details…
If I reinstall, will I loose all my downloads on my device?
Deezer customer support contacted me. I ended up uninstalling the app... Turning off the phone, re starting and had to re-install the app. Have to download everything again, not great but it is working now.
+18- Deezer Legend
Henzee Coetzee wrote:
Same here.... help…
I opened on another device and it open with my login details…
If I reinstall, will I loose all my downloads on my device?
yes, but only downloads on that specific device, you won’t lose favorites, playlists, or any other account info.
+18- Deezer Legend
CHER wrote:
Deezer customer support contacted me. I ended up uninstalling the app... Turning off the phone, re starting and had to re-install the app. Have to download everything again, not great but it is working now.
glad to hear it. it’s a minor inconvenience (depending on your download volume), but at least you’re back up and running.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.