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Answered

playing music

  • May 3, 2023
  • 1 reply
  • 10 views
M
Tiny Dancer

So I'm having trouble playing my new music in Notifications. It just won't load

Best answer by Yula

Hello @Matt D, 

could you try these steps first? 

  1. Restart the app (kill the app and remove it from the notification bar)
  2. Try another network (4G or Wifi)
  3. Restart your phone
  4. Delete all the cache & data from the app (Data and storage, and then β€œClear all”), then restart the app
  5. Un-install the app and re-install the app
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Yula
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  • Yula
  • Moderator
  • May 7, 2023

Hello @Matt D, 

could you try these steps first? 

  1. Restart the app (kill the app and remove it from the notification bar)
  2. Try another network (4G or Wifi)
  3. Restart your phone
  4. Delete all the cache & data from the app (Data and storage, and then β€œClear all”), then restart the app
  5. Un-install the app and re-install the app
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