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A
Runaway Baby

Does anyone else get the same issue? When on favorite tracks, filter by 'recently added' I can't go down the line. After track number 1  it thinks its my last song and I can't skip right  nor does it continue to play?? 

 

It's really annoying me. So much so, I may have to cancel and try Spotify! 🤦‍♀️ Been with Deezer 5/6years! 

Best answer by Yula

Hey there @ashleighhjoness, 

I can not reproduce the issue. 

When you change the filter in “recently added” can you slide the list down as to refresh it. 

Then click on the first song, and it should work. 

Let me know how it goes! 

Thanks 

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    6 replies

    Yula
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    • Yula
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    • 3225 replies
    • July 27, 2022

    Oh noo @ashleighhjoness, 

    I can’t reproduce the issue, I am sorry you are experiencing this. 

    Have you tried reinstalling the app? 
    Does it help? 

    What version of Android do you have on your mobile? 

    What version of the app? 

     

    (She/her) add your pronouns to your signature!
    A
    Runaway Baby

    7.0.9 22 is the version I have currently. It's driving me mad :(

     

    I've logged in and out, uninstalled and reinstalled. Don't know what else to do?? 

    Yula
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    • Yula
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    • 3225 replies
    • July 31, 2022

    hey @ashleighhjoness, I can’t understand what the issue is, sorry! 

    Could you please send me a video of what you see? 

    Thanks 

    (She/her) add your pronouns to your signature!
    A
    Runaway Baby

    @Yula hopefully this will show you what I mean 🤞 it won't let me upload a video so here's a screenshot 

     

    A
    Runaway Baby

    Even though its the first song, top of the list. It thinks it's the last song snd won't go to the next song if that makes sense.

    Yula
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    • Yula
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    • 3225 replies
    • Answer
    • August 3, 2022

    Hey there @ashleighhjoness, 

    I can not reproduce the issue. 

    When you change the filter in “recently added” can you slide the list down as to refresh it. 

    Then click on the first song, and it should work. 

    Let me know how it goes! 

    Thanks 

    (She/her) add your pronouns to your signature!
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