Hello, I left Spotify to subscribe to Deezer, wishing to support a french company (as a French person), but, you apparently made the choice not to allow users to organize their music with folders, people who listens to a lot of music and hundreds of albums have the need to arrange them by topic. How can one find an album listened several years ago if one cannot put it in a well arranged folder on the shelf?
I'm going to have to go back to Spotify, are you aware that by refusing this basic function, you're probably losing hundreds of thousands of customers?
I imagine that in one way or another it must suits your business model, but... it's embarrassing. I'm writing you this message to find out if you agree that it's not possible to organize your music using folders, thank you in advance for your reply and have a nice day.
WE NEED FOLDERS TO ORGANISE OUR MUSIC
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.