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downloaded shuffle does not work offline

  • January 16, 2025
  • 1 reply
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I'm unable to use the shuffle of all my downloaded playlists offline, even though each separate playlist works offline. When I use the shuffle online it mostly plays random songs from all other playlists as well, especially songs I almost never listen.. Offline it only reminds me I'm offline and have to reconnect. I do, and then play shuffle and then go offline again but get the same text complaining I'm offline.

Best answer by Jaime.Deezer

Hello ​@rosa_31 please make sure you have activated offline mode first, then click on Favourites đź’ś> Dowloaded Music, and send us a screenshot in case you don’t see the “shuffle my music” option.
Thanks :) 

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Jaime.Deezer
Community Manager
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  • January 17, 2025

Hello ​@rosa_31 please make sure you have activated offline mode first, then click on Favourites đź’ś> Dowloaded Music, and send us a screenshot in case you don’t see the “shuffle my music” option.
Thanks :) 


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