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Answered

Deezer Ukraine

N
Runaway Baby

I am from Ukraine  and used Deezer Ukraine, then switched to the free version.  I live temporarily in Egypt so the free version was banned for me recently.  Can I use the free version? Thank you 

Best answer by Nataliia

Thanks for the answer.  They replied that I cannot use the discount while in Egypt.  This is strange.  If I only used a computer, how can they understand what territory I am in

Yula wrote:

Hey @Nataliia, unfortunately Deezer is free only from Ukraine. :( 

But try contacting our Costumer Care here. Maybe there is another solution for your account? 

 

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    3 replies

    Yula
    Moderator
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    • Yula
    • Moderator
    • 3225 replies
    • October 19, 2022

    Hey @Nataliia, unfortunately Deezer is free only from Ukraine. :( 

    But try contacting our Costumer Care here. Maybe there is another solution for your account? 

    (She/her) add your pronouns to your signature!
    N
    Runaway Baby
    • Nataliia
    • Author
    • Runaway Baby
    • 1 reply
    • Answer
    • October 19, 2022

    Thanks for the answer.  They replied that I cannot use the discount while in Egypt.  This is strange.  If I only used a computer, how can they understand what territory I am in

    Yula wrote:

    Hey @Nataliia, unfortunately Deezer is free only from Ukraine. :( 

    But try contacting our Costumer Care here. Maybe there is another solution for your account? 

     

    Jaime.Deezer
    Community Manager
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    • Jaime.Deezer
    • Community Manager
    • 5171 replies
    • October 21, 2022

    @Nataliia Geographic location is based on the IP address. 
     

    TERMS OF USE DEEZER COMMUNITY SITE