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One Hit Wonder
February 27, 2026
Answered

wrong account deleted and charged for basic

My account with 100s of songs not activated or deleted and charged for wrong one

    Nina Nebo
    Nina NeboAnswer
    Superuser
    February 27, 2026

     

    Hi ​@Gilbert Pac Garcia !

     

    Please ,

     

    Contact Deezer support

     

     they will help you 

     

    👇

    https://support.deezer.com/hc/en-gb/requests/new?ticket_form_id=360000057869

     


    We are an open community and we have no access to your account, so we cannot help you.

     

     

    💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜

    1 reply

    Nina Nebo
    Superuser
    Nina NeboAnswer
    Superuser
    February 27, 2026

     

    Hi ​@Gilbert Pac Garcia !

     

    Please ,

     

    Contact Deezer support

     

     they will help you 

     

    👇

    https://support.deezer.com/hc/en-gb/requests/new?ticket_form_id=360000057869

     


    We are an open community and we have no access to your account, so we cannot help you.

     

     

    💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜