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Hitmaker
ShuyoShark
Hitmaker
October 30, 2025
Answered

Why is subscribing so difficult?

  • October 30, 2025
  • 11 replies
  • 181 views

I’ve been trying for three days to upgrade to Premium, but the website won’t accept my Visa. The PayPal link goes nowhere, and I don’t have American Express. Support was no help, saying I had to contact my bank. Bank confirmed there were no issues, and I made an online purchase last night. How are people paying for this?

Best answer by ShuyoShark

While this issue hasn’t been resolved, I did find a workaround. I downloaded the Deezer app for Android, and paid for a subscription via the Google Play Store. Deezer Premium now works on Android and Desktop. I would assume this will work on iOS as well.

That being said, the payment site for the Desktop version (payment.deezer.com) is still broken and needs to be investigated.

11 replies

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Roadie
oliversoupp
Roadie
December 23, 2025

Same issue. I’ve tried multiple times to sign up. I’ve tried with Deezer Support Team, they told me to wait 24 hours. I waited over a week and it still won’t let me sign up.

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