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Why I can't start my subscription on Deezer Premium

  • 6 June 2023
  • 1 reply
  • 166 views
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Why I can’t purchase a deezer premium offer? I tried with 2 debit card and it says that the purchase failed. I tried on my phone and my laptop and it says the same thing. 

We are unable to complete your transaction. And i tried 2 days, and same problem. I check if deezer it’s available in my country, and it is. Why should i do? 

 

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Best answer by Leonídia.Deezer 7 June 2023, 10:53

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Leonídia.Deezer
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Hi @CostinXMN,
I checked your account and I notice that your payment location are different from your payment method. I advice you to contact customer support for further help Deezer support.

 

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