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One Hit Wonder
Oct 22, 2022 4:47 PM UTC
Answered

why can't i access Deezer

Why have I just paid for deezer when today I can't get on it. I'm trying to log in but I can't as it keeps saying an error has occurred?? 

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    Superschlumpf
    Deezer "Sonos Master" Legend
    Oct 23, 2022 8:21 AM UTC

    Why have I just paid for deezer when today I can't get on it. I'm trying to log in but I can't as it keeps saying an error has occurred?? 

    Maybe there was a temporary technical problem. Are you still having issues logging in to Deezer? If so, what device and connection (wifi or mobile) are you using? Tried different devices and connections?

    [he/him] Deezer is music, but Deezer and Sonos is party !

    3 replies

    Superschlumpf
    Superuser
    Deezer "Sonos Master" Legend
    Oct 23, 2022 8:21 AM UTC

    Why have I just paid for deezer when today I can't get on it. I'm trying to log in but I can't as it keeps saying an error has occurred?? 

    Maybe there was a temporary technical problem. Are you still having issues logging in to Deezer? If so, what device and connection (wifi or mobile) are you using? Tried different devices and connections?

    [he/him] Deezer is music, but Deezer and Sonos is party !
    One Hit Wonder
    Oct 23, 2022 11:12 AM UTC

    Hi thank you for getting in touch. I've uninstalled it and it's working now.

    Superschlumpf
    Superuser
    Deezer "Sonos Master" Legend
    Oct 23, 2022 11:19 AM UTC

    Hi thank you for getting in touch. I've uninstalled it and it's working now.

    Thanks for your feedback. 👍🏻

    [he/him] Deezer is music, but Deezer and Sonos is party !