Skip to main content
Answer

where has ALL my playlist and albums gone

  • May 23, 2023
  • 3 replies
  • 38 views
E
One Hit Wonder

I have had a Deezer account a long time and had buikts up a good selection. 

I stopped payments for a couple of months, but now re started. 

But where has All my music gone??? Play list albums. Gone.

Best answer by Yula

Hello @emerys2020, 

cancelling your subscription does not delete the music in your account, 

usually in these cases it’s simple a case of being connected to the wrong email address? 

Is it possible that your old Deezer account (with all the music in it) was simply linked to another email? 

    This topic has been closed for comments - the content may no longer be relevant or up-to-date, so please search for keywords so that you can find a newer post or look below for a direct link

    3 replies

    Yula
    Deezer Staff
    Forum|alt.badge.img+10
    • Yula
    • Deezer Staff
    • Answer
    • May 24, 2023

    Hello @emerys2020, 

    cancelling your subscription does not delete the music in your account, 

    usually in these cases it’s simple a case of being connected to the wrong email address? 

    Is it possible that your old Deezer account (with all the music in it) was simply linked to another email? 

    (She/her) add your pronouns to your signature!
    E
    One Hit Wonder
    • emerys2020
    • Author
    • One Hit Wonder
    • May 25, 2023

    Oh right  never thought of that.  I will have a look. I have just signed up on this other account. 

    Yula
    Deezer Staff
    Forum|alt.badge.img+10
    • Yula
    • Deezer Staff
    • May 31, 2023

    Oh right  never thought of that.  I will have a look. I have just signed up on this other account. 

    Ok! I hope you found your account! 

     

    (She/her) add your pronouns to your signature!
    TERMS OF USE DEEZER COMMUNITY SITEAccessibility statement