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where has ALL my playlist and albums gone


I have had a Deezer account a long time and had buikts up a good selection. 

I stopped payments for a couple of months, but now re started. 

But where has All my music gone??? Play list albums. Gone.

Best answer by Yula

Hello @emerys2020

cancelling your subscription does not delete the music in your account, 

usually in these cases it’s simple a case of being connected to the wrong email address? 

Is it possible that your old Deezer account (with all the music in it) was simply linked to another email? 

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Yula
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  • May 24, 2023

Hello @emerys2020

cancelling your subscription does not delete the music in your account, 

usually in these cases it’s simple a case of being connected to the wrong email address? 

Is it possible that your old Deezer account (with all the music in it) was simply linked to another email? 


Oh right  never thought of that.  I will have a look. I have just signed up on this other account. 


Yula
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  • May 31, 2023
emerys2020 wrote:

Oh right  never thought of that.  I will have a look. I have just signed up on this other account. 

Ok! I hope you found your account!