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One Hit Wonder
emerys2020
One Hit Wonder
May 23, 2023
Answered

where has ALL my playlist and albums gone

  • May 23, 2023
  • 3 replies
  • 63 views

I have had a Deezer account a long time and had buikts up a good selection. 

I stopped payments for a couple of months, but now re started. 

But where has All my music gone??? Play list albums. Gone.

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    Best answer by Yula

    Hello @emerys2020, 

    cancelling your subscription does not delete the music in your account, 

    usually in these cases it’s simple a case of being connected to the wrong email address? 

    Is it possible that your old Deezer account (with all the music in it) was simply linked to another email? 

    3 replies

    Yula
    Deezer Staff
    YulaAnswer
    Deezer Staff
    May 24, 2023

    Hello @emerys2020, 

    cancelling your subscription does not delete the music in your account, 

    usually in these cases it’s simple a case of being connected to the wrong email address? 

    Is it possible that your old Deezer account (with all the music in it) was simply linked to another email? 

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    One Hit Wonder
    emerys2020Author
    One Hit Wonder
    May 25, 2023

    Oh right  never thought of that.  I will have a look. I have just signed up on this other account. 

    Yula
    Deezer Staff
    Yula
    Deezer Staff
    May 31, 2023

    Oh right  never thought of that.  I will have a look. I have just signed up on this other account. 

    Ok! I hope you found your account! 

     

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