Answered

want to reactivate subscription but cant figure out gow

  • 22 September 2022
  • 2 replies
  • 130 views

I cancelled my sub couple weeks ago and want to restart. There is no option for this anywhere in the app nor the website. Do I have to wait for the month to run out first? That would be crazy

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Best answer by Anonymous 22 September 2022, 13:26

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2 replies

Hey @Brent.LeCounte 

A few days before the subscription expires, you will receive a reminder email that the end is near. In my opinion, you can then extend the contract via a direct link or revoke the termination. I don't understand why this isn't shown at the moment. Even if the account is switched to free, you can book a new subscription immediately. So there is no risk here. :-)

If you want to change it now, you can also contact support:
→ https://support.deezer.com/hc/requests/new

Thank you for reply, it is appreciated!Â