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unable to complete my payment transaction

  • May 16, 2023
  • 1 reply
  • 680 views
J
One Hit Wonder

My card expired, I did not update my card details on time or  in the grace period.

Now it says I have to resubscribe, but every time I try to do so its says '’we are unable to complete your transaction'’.

Best answer by Yula

My card expired, I did not update my card details on time or  in the grace period.

Now it says I have to resubscribe, but every time I try to do so its says '’we are unable to complete your transaction'’.

Hey, for payment issues I suggest contacting directly our Costumer Care team here: 

https://support.deezer.com/hc/en-gb/requests/new

 

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1 reply

Yula
Deezer Staff
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  • Yula
  • Deezer Staff
  • Answer
  • May 16, 2023

My card expired, I did not update my card details on time or  in the grace period.

Now it says I have to resubscribe, but every time I try to do so its says '’we are unable to complete your transaction'’.

Hey, for payment issues I suggest contacting directly our Costumer Care team here: 

https://support.deezer.com/hc/en-gb/requests/new

 

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