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One Hit Wonder
Jessica Smith
One Hit Wonder
May 16, 2023
Answered

unable to complete my payment transaction

  • May 16, 2023
  • 1 reply
  • 711 views

My card expired, I did not update my card details on time or  in the grace period.

Now it says I have to resubscribe, but every time I try to do so its says '’we are unable to complete your transaction'’.

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Best answer by Yula

My card expired, I did not update my card details on time or  in the grace period.

Now it says I have to resubscribe, but every time I try to do so its says '’we are unable to complete your transaction'’.

Hey, for payment issues I suggest contacting directly our Costumer Care team here: 

https://support.deezer.com/hc/en-gb/requests/new

 

1 reply

Yula
Deezer Staff
YulaAnswer
Deezer Staff
May 16, 2023

My card expired, I did not update my card details on time or  in the grace period.

Now it says I have to resubscribe, but every time I try to do so its says '’we are unable to complete your transaction'’.

Hey, for payment issues I suggest contacting directly our Costumer Care team here: 

https://support.deezer.com/hc/en-gb/requests/new

 

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