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One Hit Wonder
Azubuike Selma
One Hit Wonder
February 22, 2022
Answered

Subscription price increase

  • February 22, 2022
  • 26 replies
  • 1229 views

My Deezer subscription was increased. Why please?

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      Best answer by Jaime.Deezer

      Hi @Azubuike Selma prices have increased in your country and the new price for your subscription is USD$10.99
      We’ve updated our offering so that all paid subscriptions now have access to HiFi content by default and to ensure the experience is consistent across all markets going forward. We want to provide more value to our subscribers by giving them lossless quality music. In addition, we want to make sure that payouts to the artists you enjoy have increased by the exact same percentage.
      Thanks :)

      26 replies

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      One Hit Wonder
      Thomasweiss
      One Hit Wonder
      June 23, 2022

      Hi @Azubuike Selma prices have increased in your country and the new price for your subscription is USD$10.99
      We’ve updated our offering so that all paid subscriptions now have access to HiFi content by default and to ensure the experience is consistent across all markets going forward. We want to provide more value to our subscribers by giving them lossless quality music. In addition, we want to make sure that payouts to the artists you enjoy have increased by the exact same percentage.
      Thanks :)

      This is way too much for many countries. From 4.99 to 10.99 EUR in Romania is crazy. We are not Germany or UK. Please change this, or you will lose all your customers from countries like mine. 

      Regards, Thomas
        Guitar Hero
        Karim Mneimneh
        Guitar Hero
        July 14, 2022

        The Irony when a Deezer subscription is more expensive than Netflix… Really obnoxious...

          Roadie
          jcolazaro
          Roadie
          January 23, 2023

          Been with Deezer since 2016, been paying for Php 129 or 2.38$, it jumped to 10.99$ which for me, no longer practical to pay. Bit sad and disappointed for the increase, I might switch to another streaming app because of this. Thank you for the 7 years, Deezer.

            Roadie
            Pachat Faisal
            Roadie
            January 23, 2023

            Happened to us in Malaysia as well bro. Sad. Has been loyal customer for many years. Decided to switch to their competitor.

            Roadie
            Dscott7501
            Roadie
            January 30, 2023

            Switched to Deezer from Spotify and now Deezer is increasing its monthly dues by 250% in Philippines…sad as I will cancel my subscription which now cost more than Netflix and return to Spotify

            Johnathan.Deezer
            Ultimate Superstar
            Johnathan.Deezer
            Ultimate Superstar
            February 26, 2023

            Sorry guys, but that happened because we don’t accept different currencies anymore and we moved our charges to USD, we sent an email explaining it before, it’s probably on your spam.😕

            JohnathanF
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