Subscription changed

1 reply
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I changed my subscription from Premium to Duo on the same day. Both amounts were debited from my account. That does not seem correct.

Nina NeboAnswer

Superuser

Hi @Monique.Viljoen !

Deezer Duo is subscription service that allows two people to have Deezer premium features under one ownership .
One profile is responsible for paying the Duo subscription.

We are open forum and don't have access to your payment details , so better contact Deezer support /Chat

https://support.deezer.com/hc/en-gb/requests/new?ticket_form_id=360000057829

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