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One Hit Wonder
January 18, 2026
Answered

subscription

I have paid for 1 month subscription and accept the payment on my band app . It is still writen that I did subscribe and I have not get any approval email. To confirm that . 

CharlyMX
CharlyMXAnswer
Superuser
January 18, 2026

Hi ​@christinebishay3 

Please contact support directly for assistance with your subscription issue. Include the email address you used to register and provide details of the problem using the Deezer contact form: https://support.deezer.com/hc/es/requests/new

Best regards, and may the music keep flowing!

I 💜 Deezer

1 reply

CharlyMX
Superuser
CharlyMXAnswer
Superuser
January 18, 2026

Hi ​@christinebishay3 

Please contact support directly for assistance with your subscription issue. Include the email address you used to register and provide details of the problem using the Deezer contact form: https://support.deezer.com/hc/es/requests/new

Best regards, and may the music keep flowing!

I 💜 Deezer