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subscription

  • March 14, 2024
  • 3 replies
  • 57 views
S
One Hit Wonder

Hello,

How’s possible and okay to change subscription more than double without worning first?

It is so unprofessional and I want my money back.

I am your member for 7 years and this is how you reword your loyal customer. I don't want to be your user anymore.

Can you give my money back for this month?

 

Best regards,

Sandra 

Best answer by Jaime.Deezer

Hi @Sandrica I understand your frustration about the price increase, but you should have received a communication.
I am sorry to hear that you want to leave Deezer after so many years. Please get in touch with our Deezer Support Team and one of our agents will help with your request.
Apologies for the inconvenience :(

    M

    3 replies

    Jaime.Deezer
    Community Manager
    Forum|alt.badge.img+7
    • Jaime.Deezer
    • Community Manager
    • Answer
    • March 17, 2024

    Hi @Sandrica I understand your frustration about the price increase, but you should have received a communication.
    I am sorry to hear that you want to leave Deezer after so many years. Please get in touch with our Deezer Support Team and one of our agents will help with your request.
    Apologies for the inconvenience :(

    Leonídia.Deezer
    S
    One Hit Wonder
    • Sandrica
    • Author
    • One Hit Wonder
    • March 17, 2024

    I didn't receive any communication about the price increase.

    I have already leave you. 

    Goodbay.

    Noam Asulin
    Superuser
    Forum|alt.badge.img+14
    • Noam Asulin
    • Bezi since 2017
    • March 20, 2024

    I didn't receive any communication about the price increase.

    I have already leave you. 

    Goodbay.

     

    Check your spam folder ….

    (He/Him) .Please be aware I'm not Deezer employee. I'm a proud Musicholic !
    Jaime.Deezer
    Leonídia.Deezer
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