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One Hit Wonder
Vlada Kirilenko
One Hit Wonder
July 22, 2022
Answered

subscription

  • July 22, 2022
  • 1 reply
  • 32 views

Hello. Can you help me? I changed my subscription for family but it not activated. Show that I have previous and for this reason I can’t use it with my family

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Best answer by GropplerZorn

Hello @Vlada Kirilenko 

The majority of the folks here on the forum are fellow subscribers such as yourself, and since we are not deezer employees, we have no access to your account.

I would suggest that you contact deezer support and open a ticket so that someone can look at your account and help you to get this resolved.

G

1 reply

GropplerZorn
Superuser
GropplerZornAnswer
Superuser
July 22, 2022

Hello @Vlada Kirilenko 

The majority of the folks here on the forum are fellow subscribers such as yourself, and since we are not deezer employees, we have no access to your account.

I would suggest that you contact deezer support and open a ticket so that someone can look at your account and help you to get this resolved.

G

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