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Last payment taken on 17th April. Logged into account this morning and being asked to subscribe and no sign of my playlists and favourites. Why has this happened? 

Hey @Olshansky 

Did you have to enter your credentials? Maybe you accidentally logged in with data from an old account?


Hi @Olshansky you Premium account is active on our system with all your music on it.
​​​@dee_dirk mentioned, you might be in the wrong account.
Could you please log out (click on favourites>gearwheel> log out) and login again with the email and corresponding password of your Deezer account?
Let us know if that works :)