Skip to main content
Answer

subscription

  • April 29, 2022
  • 2 replies
  • 13 views
L
One Hit Wonder

Why isn't it showin yet as family subscription as just paid 18 pound

Best answer by Jaime.Deezer

Hi @Lisa Cooper I have checked in our system and your Family subscription is active.
Please log out and login again and let me know if that works.
Thanks :)

    This topic has been closed for comments - the content may no longer be relevant or up-to-date, so please search for keywords so that you can find a newer post or look below for a direct link

    2 replies

    A
    • Anonymous
    • April 29, 2022

    Hey @Lisa Cooper 

    Did you book directly with deezer.com?
    Did you have a Premium subscription and now want to switch to Family?

    Jaime.Deezer
    Community Manager
    Forum|alt.badge.img+7
    • Jaime.Deezer
    • Community Manager
    • Answer
    • April 29, 2022

    Hi @Lisa Cooper I have checked in our system and your Family subscription is active.
    Please log out and login again and let me know if that works.
    Thanks :)

    TERMS OF USE DEEZER COMMUNITY SITEAccessibility statement