Answered

Subscription

  • 18 April 2022
  • 8 replies
  • 203 views
D
Rank

Hi there 👋🏿

I would like to confirm if the subscription for Kenya has really risen from$2.99 to $10.99. Thanks.

 

 

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Best answer by dee_dirk 18 April 2022, 16:59

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8 replies

dee_dirk
Rank

Hey @Diana Wamai 

Many countries switched to US dollars while adjusting to 10.99. Unfortunately, this decision was made in the management at deezer. 😑

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D
Rank

Oh okay. It is a sharp price increase from$2.99 to $10.99 per month I thought that was unusual and thought maybe it's a glitch on my account. Thank you for responding!

Mr. Jahrami
Rank
Userlevel 4
Badge +2

Doesn’t worth it right? I wonder why this sudden price hike.

Imagination is everything
dee_dirk
Rank

Could be a reason:

https://www.musicbusinessworldwide.com/confirmed-deezer-going-public-at-1-16bn-valuation-via-merger-with-spac-in-france/

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N
Rank

Please help me I want to undo my subscription 

Jaime.
Rank
Userlevel 7
Badge +7

Hey @Nkush please contact our Deezer Support Team and one of our agents will be able to help.
Thanks :)

R
Rank

Hey @Nkush please contact our Deezer Support Team and one of our agents will be able to help.
Thanks :)

Hey. Are you have managers with knowless of russian or ukrainian language? I have a problem with changing my subscription and need a help, but my English is very-very bad

Jaime.
Rank
Userlevel 7
Badge +7

Hello @Red Zeppelin VN we don’t, but you can always contact our Deezer Support Team and one of our agents will be able to help with your request, don’t worry about your English. 
You can always use Google translate and that should be enough to understand the problem and help you.
Thanks :) 

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