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Subscription


Hi there 👋🏿

I would like to confirm if the subscription for Kenya has really risen from$2.99 to $10.99. Thanks.

 

 

Best answer by Anonymous

Hey @Diana Wamai 

Many countries switched to US dollars while adjusting to 10.99. Unfortunately, this decision was made in the management at deezer. 😑

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8 replies

  • 0 replies
  • Answer
  • April 18, 2022

Hey @Diana Wamai 

Many countries switched to US dollars while adjusting to 10.99. Unfortunately, this decision was made in the management at deezer. 😑


  • Author
  • Tiny Dancer
  • 1 reply
  • April 18, 2022

Oh okay. It is a sharp price increase from$2.99 to $10.99 per month I thought that was unusual and thought maybe it's a glitch on my account. Thank you for responding!


Mr. Jahrami
Lover
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Doesn’t worth it right? I wonder why this sudden price hike.


  • 0 replies
  • April 19, 2022

  • Tiny Dancer
  • 1 reply
  • April 20, 2022

Please help me I want to undo my subscription 


Jaime.Deezer
Community Manager
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  • Community Manager
  • 5257 replies
  • April 21, 2022

Hey @Nkush please contact our Deezer Support Team and one of our agents will be able to help.
Thanks :)


Jaime. wrote:

Hey @Nkush please contact our Deezer Support Team and one of our agents will be able to help.
Thanks :)

Hey. Are you have managers with knowless of russian or ukrainian language? I have a problem with changing my subscription and need a help, but my English is very-very bad


Jaime.Deezer
Community Manager
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  • Community Manager
  • 5257 replies
  • April 27, 2022

Hello @Red Zeppelin VN we don’t, but you can always contact our Deezer Support Team and one of our agents will be able to help with your request, don’t worry about your English. 
You can always use Google translate and that should be enough to understand the problem and help you.
Thanks :)