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One Hit Wonder
Cory Phillips
One Hit Wonder
March 26, 2023
Answered

some is wrong with my service

  • March 26, 2023
  • 1 reply
  • 31 views

Why is my account acting up? I have the premium account with Deezer, and yet it's acting up it says that I only have the free service. I know for a fact that my service is paid. 

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    Best answer by Yula

    Hello @Cory Phillips, 

    you might be connected to the wrong account…

    If you are sure that that’s not the case there might be an issue with the activation, 

    in this case please contact our Costumer Care team here: 

    https://support.deezer.com/hc/en-gb/requests/new 

    1 reply

    Yula
    Deezer Staff
    YulaAnswer
    Deezer Staff
    March 27, 2023

    Hello @Cory Phillips, 

    you might be connected to the wrong account…

    If you are sure that that’s not the case there might be an issue with the activation, 

    in this case please contact our Costumer Care team here: 

    https://support.deezer.com/hc/en-gb/requests/new 

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