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some is wrong with my service

  • March 26, 2023
  • 1 reply
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Why is my account acting up? I have the premium account with Deezer, and yet it's acting up it says that I only have the free service. I know for a fact that my service is paid. 

Best answer by Yula

Hello @Cory Phillips

you might be connected to the wrong account…

If you are sure that that’s not the case there might be an issue with the activation, 

in this case please contact our Costumer Care team here: 

https://support.deezer.com/hc/en-gb/requests/new 

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Yula
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  • March 27, 2023

Hello @Cory Phillips

you might be connected to the wrong account…

If you are sure that that’s not the case there might be an issue with the activation, 

in this case please contact our Costumer Care team here: 

https://support.deezer.com/hc/en-gb/requests/new