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Service not received as expected

  • 22 May 2022
  • 1 reply
  • 14 views

Hi there

I’ve been paying for a Deezer Family account service ($10.49 per month) for a year now but my account has never been upgraded (it has stayed as ‘Premium’). I would like to be refunded for all subscription amounts paid to date. 
 

My user name is fionamack100 and associated email address is fiona.schulenburg@gmail.com

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Best answer by dee_dirk 22 May 2022, 09:14

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Hey @Fionamack100 

I don't know if you'll be credited for the entire time. But write directly to the support so that this can be checked:

https://support.deezer.com/hc/requests/new

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