Renewing a cancelled subscription

Question

I’m a new user and in my free month. At the start I selected monthly payments. However after using the service for a few days, I liked it so much, I wanted to move to an annual payment. I couldn’t see on my account to enable this, so I cancelled the account thinking I would re-join with an annual subscription.

However this doesn’t seem to be possible and I am now in my last few days of a free service. I messaged ‘help’ at Deezer and had a reply that did not bear any relation to my query! (I presume it was a dumb AI reply!).

I am hoping that at the end of my free month, I will be given an option to renew. But, is there an easier way?

awesomemac · Accepted Answer

If you started a monthly subscription at first, what you can do:

Cancel your monthy subscription.
After the free trail month your Deezer account will change to Deezer Free.
At this time you can start a new subscription and this time a year.

You wrote that you cancelled your account, but I think you cancelled your subscription (correct me if I’m wrong).

awesomemac · Answer

I’ve tried Amazon Music a couple of months more than a year ago. The user interface is far from friendly. And it’s full of bugs.

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