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Buckdls
Guitar Hero
Buckdls
Guitar Hero
July 8, 2024
Answered

renewal of cancelled subscription

  • July 8, 2024
  • 2 replies
  • 71 views

I cancelled my subscription but I have changed my mind. I don't see a renew button on Google play. Do I have to wait for the plan to cancel in October?

      Best answer by Nina Nebo

       

      Hi @Buckdls !

      Have you tried renewing your subscription via your Deezer profile?

      If you want to subscribe again, go to your Deezer profile ➡ Manage my subscription and choose the plan you want .

       

      or contact Deezer Support / Chat

      https://support.deezer.com/hc/en-gb

       

      2 replies

      Nina Nebo
      Superuser
      Nina NeboAnswer
      Superuser
      July 8, 2024

       

      Hi @Buckdls !

      Have you tried renewing your subscription via your Deezer profile?

      If you want to subscribe again, go to your Deezer profile ➡ Manage my subscription and choose the plan you want .

       

      or contact Deezer Support / Chat

      https://support.deezer.com/hc/en-gb

       

      💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜
        Hitmaker
        Marcormark
        July 8, 2024

        Since you mentioned Google Play, you may find this article useful:

        If you're subscribed to Deezer through Apple or your mobile provider, it's possible they have not finished processing your cancelation. Please contact your third party provider directly

        and this one too:

        If you choose to pay through your mobile provider or using an in-app purchase, all payment issues will need to be queried with that provider

          TERMS OF USE DEEZER COMMUNITY SITEAccessibility statement