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renewal of cancelled subscription

I cancelled my subscription but I have changed my mind. I don't see a renew button on Google play. Do I have to wait for the plan to cancel in October?

2 replies

Nina Nebo
Rank
Userlevel 7
Badge +13

 

Hi @Buckdls !

Have you tried renewing your subscription via your Deezer profile?

If you want to subscribe again, go to your Deezer profile ➡ Manage my subscription and choose the plan you want .

 

or contact Deezer Support / Chat

https://support.deezer.com/hc/en-gb

 

💜🎧 | One good thing about Music, when it hits you, you feel no pain | 🎶💜
M
Rank

Since you mentioned Google Play, you may find this article useful:

If you're subscribed to Deezer through Apple or your mobile provider, it's possible they have not finished processing your cancelation. Please contact your third party provider directly

and this one too:

If you choose to pay through your mobile provider or using an in-app purchase, all payment issues will need to be queried with that provider

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