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renewal of cancelled subscription

  • July 8, 2024
  • 2 replies
  • 48 views
Buckdls
Guitar Hero
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I cancelled my subscription but I have changed my mind. I don't see a renew button on Google play. Do I have to wait for the plan to cancel in October?

Best answer by Nina Nebo

 

Hi @Buckdls !

Have you tried renewing your subscription via your Deezer profile?

If you want to subscribe again, go to your Deezer profile ➡ Manage my subscription and choose the plan you want .

 

or contact Deezer Support / Chat

https://support.deezer.com/hc/en-gb

 

    Nina Nebo

    2 replies

    Nina Nebo
    Superuser
    Forum|alt.badge.img+15
    • Nina Nebo
    • Superuser
    • Answer
    • July 8, 2024

     

    Hi @Buckdls !

    Have you tried renewing your subscription via your Deezer profile?

    If you want to subscribe again, go to your Deezer profile ➡ Manage my subscription and choose the plan you want .

     

    or contact Deezer Support / Chat

    https://support.deezer.com/hc/en-gb

     

    💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜
    Leonídia.Deezer
    M
    Hitmaker

    Since you mentioned Google Play, you may find this article useful:

    If you're subscribed to Deezer through Apple or your mobile provider, it's possible they have not finished processing your cancelation. Please contact your third party provider directly

    and this one too:

    If you choose to pay through your mobile provider or using an in-app purchase, all payment issues will need to be queried with that provider

    Jaime.Deezer
    Nina Nebo
    Leonídia.Deezer
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