Skip to main content
One Hit Wonder
May 13, 2024
Answered

Refund

  • May 13, 2024
  • 2 replies
  • 129 views

Hi Deezer, 

I just finished my free trial for Deezer Premium and forgot to cancel before the renewal date. I’ve enjoyed my time with your subscription but ultimately found out that it was not for me. 

Would it be possible to get a refund? If not, it is absolutely okay and thank you so much for your time.

Respectfully,

Bryan

    Best answer by Marcormark

    Hi! I suggest you submit a request to the Deezer service support team: https://support.deezer.com/hc/requests/new

    2 replies

    May 13, 2024

    Hi! I suggest you submit a request to the Deezer service support team: https://support.deezer.com/hc/requests/new

    Alfredo.Deezer
    Community Manager
    Community Manager
    May 14, 2024

    Hello @Christopher Bryan Tenorio 

    Please contact our Customer Care team and they will able to issue you the refund.

    Thanks :)