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My friend was paying for Deezer Family and he stopped paying , then another friend paid for Deezer Family and I can't join that link anymore , as the owner as in my friend has to kick me out !! Please add the option of leaving the family plan or make the members downgrade to free plan if the owner stops paying!! Thanks.

 

 

Hi @TED2077 !

 

From Deezer help center :

When an Admin deletes a Profile, the member's favorites, recommendations, playlists and personal listening history will be permanently deleted.

This is why you need converting profiles into independent accounts or transferring playlists before the Admin deletes a Profile .

When an Independent account is removed, the account will revert back to Deezer Free.

Independent account owners can subscribe to any Deezer plan to access playlists, music on demand and offline listening.

 

In your case if you have Profile then you was need convert profile in to Independent account  and then if admin remove you from Deezer Family you will be on Deezer Free ( for the future now you will know )


Hello,

          I'm trying to say is give a option for individual members inside the Family  if they want to leave the family group , because my friend forgot the mail he had used !! And now I'm suffering how to leave from the family plan and subscribe to individual or join my another friends plan!! Everytime I try to join the family I get an error , I can't join th family , my country is also same USA, his country aslo is USA , so please add a option of leaving the family plan to individual members who join !! Dont give the privilege to only Owners who can kick me out  of the family !!!


Hello,

          I'm trying to say is give a option for individual members inside the Family  if they want to leave the family group , because my friend forgot the mail he had used !! And now I'm suffering how to leave from the family plan and subscribe to individual or join my another friends plan!! Everytime I try to join the family I get an error , I can't join th family , my country is also same USA, his country aslo is USA , so please add a option of leaving the family plan to individual members who join !! Dont give the privilege to only Owners who can kick me out  of the family !!!

 

If your friend  forgot his email  he can contact Deezer support , maybe they can solve that situation 

https://support.deezer.com/hc/en-gb/requests/new?ticket_form_id=360000058285


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