payment on my credcard

Forum|Forum|3 years ago
October 11, 2022
6 replies
65 views

The payment was made on my credit cart however my count is still asking to pay. It’s unbelievable!
What do I have to do??? I have no idea

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Best answer by Yula

Hello @Anacélia Gomes de Matos, for payment issue please contact our Costumer Care team directly here:

https://support.deezer.com/hc/en-gb/requests/new

Freezer

Rockstar

Hi @Anacélia Gomes de Matos

Please wait for a Deezer manager to see your query. They will be able to check if your payment has been received, and if so will fix the issue. Best wishes.

J

janko

Guitar Hero

adam.jano42@gmail.com

I paid but id hasni't been acivated yet?

YulaAnswer

Deezer Staff

Hello @Anacélia Gomes de Matos, for payment issue please contact our Costumer Care team directly here:

https://support.deezer.com/hc/en-gb/requests/new

(She/her) add your pronouns to your signature!

J

janko

Guitar Hero

I paid for the next month's access on February 10, and I still haven't received the feedback that I can use it.

adam.janos42@gmail.com

J

janko

Guitar Hero

I paid for the next month's access on February 10, and I still haven't received the feedback that I can use it.

Zayn-T

Rockstar

Hey @janko I’m not sure what you mean about the next months access as we’re in October now, also it might be best to delete your email address for your security.

With your payment query, please contact Deezer Support who can soon help you.

He/him. EDM, Dance, Hardstyle, techno & trance fan using iPhone 14pm, Mac M2 & Apple TV .

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