I was trying to upgrade to Deezer family using PayPal. The transaction is showing as unsuccessful but the bank is telling me that the money was debited from my cardÂ
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Userlevel 7
+17
- Deezer Legend
- 885 replies
-
26 July 2023
hello there
i would contact deezer support here → https://support.deezer.com/hc/en-gb
in the meantime, what does your account status show? you can try signing in and out of your preferred device to see if the status has changed to family.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.