I was trying to upgrade to Deezer family using PayPal. The transaction is showing as unsuccessful but the bank is telling me that the money was debited from my card
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hello there
i would contact deezer support here → https://support.deezer.com/hc/en-gb
in the meantime, what does your account status show? you can try signing in and out of your preferred device to see if the status has changed to family.
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