Answered

payment in egyptian pound

  • 19 October 2022
  • 1 reply
  • 64 views

I'm subscriber in deezer premuim in Egypt

I aggred that my subscription was paid in egyptian pound not american dollar.

Which make it more expensive for us egyptians .

Even they don't notify us of the price change like other companies do like other companie like uber for exemple.

Can i have refund for not notfying us for not telling us????

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Best answer by Jaime. 21 October 2022, 11:10

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Userlevel 7
Badge +7

Hi @Youssef.Rachad a price increase notification was sent to all users on the 31st August.
I can see that you have been refunded already after contacting support.

If you decide to try something else for a while, we understand. In that case, we want to say thank you for supporting us.
We hope that you come back in the future and look forward to seeing you!