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pagamento

  • 18 June 2023
  • 4 replies
  • 16 views

Quando vou  Fazer o pagamento que é em reais, aparece a Unica opcao em pagamento em dollares Americano, peço por gentileza solucionem meu caso

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Best answer by Leonídia.Deezer 20 June 2023, 11:57

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Userlevel 7
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Hi @Denilson.Abreu.da.Silva, sorry but in the English Community, we just can reply in English. To be easier and understand better I suggest you contact our Brazilian Community here or contact our customer support providing a screenshot of the message you get. .

When I go to make the payment, which is in reais, the only option for payment in American dollars appears, I ask you to kindly solve my case
Userlevel 7
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Userlevel 7
Badge +5

Hi @Denilson.Abreu.da.Silva, sorry to hear that you are having this kind of issue.
Please contact our Customer Support here and send them a screenshot with the option for payment in American dollars and your account details ( email address, phone number with DDD and user ID).