Not able to play music anymore, even though i have premium

Hi there @morane_pink 

Sorry about that. Could you explain the issue in a bit more detail? Have you tried reinstalling the app? Have you checked if you're logged in using the right credentials?

I have the same problem right now, I've bren on a premium subscription since the 6th of may and the music has been playing fine. I even listened earlier today and even used song catcher feature... But just now all of a sudden, when i seleecta song it tells me i need to ugrade to HIFI or Family.. And i cant play anything..!!! Help!? 

Hello @Antwan, do you get a message saying there is another device playing music at the same time on your account?

Have a nice day

How can I start hearing my music again for one day to the next is to stop playing it doesn't make sense I never had any problems

Hey @Hellraiser81 

After the recent server issues, there are unfortunately problems with logins via mobile phone number. Please contact support:
→ https://support.deezer.com/hc/requests/new