my subscription is active but still asking me to subscribe

  • 20 October 2022
  • 1 reply
  • 8 views

Team, 

 

I tried logging in couple of times and still it’s asking me to subscribe, although the new payment was deducted from my amount and it says active. 
 

what to do now this have been going more than a week was waisted from my subscription 

 

please advise and solve the issue

 

thank you 


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1 reply

Userlevel 7
Badge +7

Hello @Felwa H I have checked in our system and could see that your subscription is active now.
Could you please confirm that everything’s fine now?
Thanks and apologies for the inconvenience