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One Hit Wonder
davdaalk1
One Hit Wonder
September 9, 2022
Answered

my premium account automatically unscribed

  • September 9, 2022
  • 1 reply
  • 37 views

Hi,  

I was logged out off my Deezer account for some reason. Now that I have logged back in, my premium subscription is not associated to my account. I am being asked to create a new payment plan. 

How can I reattach my current payment plan to my existing Deezer account? 

 

Thank you 

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    Best answer by

    Hey @davdaalk1 

    Sounds a lot to me like you're logged into the wrong account. This happens very quickly if, for example, there is a link to Google and/or Facebook.
    Please log out again and log in again with your correct credentials.

    If this doesn't work, you should contact support:
    → https://support.deezer.com/hc/requests/new

    1 reply

    Anonymous
    Answer
    September 9, 2022

    Hey @davdaalk1 

    Sounds a lot to me like you're logged into the wrong account. This happens very quickly if, for example, there is a link to Google and/or Facebook.
    Please log out again and log in again with your correct credentials.

    If this doesn't work, you should contact support:
    → https://support.deezer.com/hc/requests/new

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