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One Hit Wonder
Ggdesiree
One Hit Wonder
January 18, 2024
Answered

my account has ads but i am signed up on premium

  • January 18, 2024
  • 2 replies
  • 56 views

I have premium account but I still get ads 

 

please help

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      Best answer by Nina Nebo

       

      Hi @Ggdesiree !

      Maybe your Premium trial has ended and you are now on Deezer Free . Check in link below your subscription status and reasons why your Deezer subscription might not be working .

      https://support.deezer.com/hc/en-gb/articles/213810329-Why-Isn-t-My-Deezer-Premium-Subscription-Plan-Working

      2 replies

      Nina Nebo
      Superuser
      Nina NeboAnswer
      Superuser
      January 18, 2024

       

      Hi @Ggdesiree !

      Maybe your Premium trial has ended and you are now on Deezer Free . Check in link below your subscription status and reasons why your Deezer subscription might not be working .

      https://support.deezer.com/hc/en-gb/articles/213810329-Why-Isn-t-My-Deezer-Premium-Subscription-Plan-Working

      💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜
        Leonídia.Deezer
        Community Manager
        Leonídia.Deezer
        Community Manager
        January 22, 2024

        Hi @Ggdesiree, I noticed that you subscribed to Deezer through our partner, Apple.

        In this regard, I recommend reaching out to Apple Support to clarify if there is any issue with your Deezer account.

        If you have any further questions or need help, feel free to let me know.

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