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Answered

my account has ads but i am signed up on premium

  • 18 January 2024
  • 2 replies
  • 17 views

I have premium account but I still get ads 

 

please help

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Best answer by Nina Nebo 18 January 2024, 17:24

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2 replies

Userlevel 7
Badge +12

 

Hi @Ggdesiree !

Maybe your Premium trial has ended and you are now on Deezer Free . Check in link below your subscription status and reasons why your Deezer subscription might not be working .

https://support.deezer.com/hc/en-gb/articles/213810329-Why-Isn-t-My-Deezer-Premium-Subscription-Plan-Working

Userlevel 7
Badge +5

Hi @Ggdesiree, I noticed that you subscribed to Deezer through our partner, Apple.

In this regard, I recommend reaching out to Apple Support to clarify if there is any issue with your Deezer account.

If you have any further questions or need help, feel free to let me know.