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my account has ads but i am signed up on premium

  • January 18, 2024
  • 2 replies
  • 38 views
G
One Hit Wonder

I have premium account but I still get ads 

 

please help

Best answer by Nina Nebo

 

Hi @Ggdesiree !

Maybe your Premium trial has ended and you are now on Deezer Free . Check in link below your subscription status and reasons why your Deezer subscription might not be working .

https://support.deezer.com/hc/en-gb/articles/213810329-Why-Isn-t-My-Deezer-Premium-Subscription-Plan-Working

    Nina Nebo
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    2 replies

    Nina Nebo
    Superuser
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    • Nina Nebo
    • Superuser
    • Answer
    • January 18, 2024

     

    Hi @Ggdesiree !

    Maybe your Premium trial has ended and you are now on Deezer Free . Check in link below your subscription status and reasons why your Deezer subscription might not be working .

    https://support.deezer.com/hc/en-gb/articles/213810329-Why-Isn-t-My-Deezer-Premium-Subscription-Plan-Working

    💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜
    Leonídia.Deezer
    Leonídia.Deezer
    Community Manager
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    Hi @Ggdesiree, I noticed that you subscribed to Deezer through our partner, Apple.

    In this regard, I recommend reaching out to Apple Support to clarify if there is any issue with your Deezer account.

    If you have any further questions or need help, feel free to let me know.

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