Hi Guy,

I can understand that it can be frustrating when you can’t play any music.

But first, we need to know more than only this:

• Do you have Deezer Premium?
• How do you use Deezer? Webplayer, Mac, pc, iOS or Android? And on which device?
• And did you try another option than the one you are using at the moment?
• Do you have the latest update?

Please let us know. Thanks.