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One Hit Wonder
Oct 13, 2022 2:32 PM UTC
Answered

money coming out of my bank for a free service

I am meant to be on the free service but yet £11.99  has been coming out of my bank for about the last 4 months. How do I stop this coming out?

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    Answer
    Oct 13, 2022 5:12 PM UTC

    Hey @Helen Sharman 

    Maybe you have another account that has a subscription? The best thing to do is to contact support:
    → https://support.deezer.com/hc/requests/new

    1 reply

    Answer
    Oct 13, 2022 5:12 PM UTC

    Hey @Helen Sharman 

    Maybe you have another account that has a subscription? The best thing to do is to contact support:
    → https://support.deezer.com/hc/requests/new