I am meant to be on the free service but yet £11.99 has been coming out of my bank for about the last 4 months. How do I stop this coming out?
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A
Hey
Maybe you have another account that has a subscription? The best thing to do is to contact support:
→ https://support.deezer.com/hc/requests/new
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.