Answered

Login Failed

  • 21 January 2021
  • 21 replies
  • 467 views

I am unable to login:expressionless:

Login

Login

Please Help

 

 

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Best answer by chandiniselva123 21 January 2021, 13:21

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How many got this


21 replies

I got the same

I can't login.. iv tried clearing the cache and even reinstalling the app

Me neither 

I cannot login in the app anymore

Cannot login

Can’t longin

Userlevel 1

Can't log in for the past hour or so. 

Using the right login credentials, tried uninstalling and reinstalling. 

Userlevel 6

Hi everyone, I was also having issues but it seems ok again now. Please give it a few minutes then re-open the app. 

Userlevel 1

Hi everyone, I was also having issues but it seems ok again now. Please give it a few minutes then re-open the app. 

Been trying for an hour though 

Userlevel 6

From Deezer twitter: Breaking News 🚨 We're experiencing a global server issue at the moment. You may not be able to log in or access all your music content.Bear with us while our teams are investigating this issue. Apologies for the inconvenience.

 

Hopefully soon @PK PJ ...

Userlevel 1

From Deezer twitter: Breaking News 🚨 We're experiencing a global server issue at the moment. You may not be able to log in or access all your music content.Bear with us while our teams are investigating this issue. Apologies for the inconvenience.

 

Hopefully soon @PK PJ ...

Thank you. Will wait. 

Im still having this issue.

Userlevel 6

They are still working on a fix @Velisa Velovic . Some platforms, like the web player, might be less affected than iOS/android. 

 

Please follow this link for the status:https://support.deezer.com/hc/en-gb/articles/5926825549085-Global-Deezer-Outage-

Thanks for notification

 

Userlevel 7
Badge +7

 The service is up again and can be used but we are monitoring the situation.
Please do not hesitate to reach out if your should encounter recurring issues.

Thank you for your patience :)

Userlevel 1

 The service is up again and can be used but we are monitoring the situation.
Please do not hesitate to reach out if your should encounter recurring issues.

Thank you for your patience :)

Thanks for the update

All my music has gone - asking me to get premium when already subscribed 

Userlevel 1

Issue is resolved on my side. But how do I unsubscribe from notifications about this post?

It says I must click on "subscribe" on this page but I can't find it. 

Hey @PK PJ 

You have to go to the first post and then click "unsubscribe":

 

Userlevel 1

Hey @PK PJ 

You have to go to the first post and then click "unsubscribe":

 

Thanks, got it. But mine doesn't have the word "unsubscribe"... Only the star lol

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