Skip to main content
Answer

Login Failed

  • January 21, 2021
  • 21 replies
  • 504 views

I am unable to login:expressionless:

Login

Login

Please Help

 

 

Best answer by chandiniselva123

I got the same

How many got this

21 replies

I got the same


I can't login.. iv tried clearing the cache and even reinstalling the app


Me neither 


  • Guitar Hero
  • July 15, 2022

I cannot login in the app anymore


  • Roadie
  • July 15, 2022

Cannot login


  • Roadie
  • July 15, 2022

Can’t longin


  • Guitar Hero
  • July 15, 2022

Can't log in for the past hour or so. 

Using the right login credentials, tried uninstalling and reinstalling. 


Zayn-T
Rockstar
  • Rockstar
  • July 15, 2022

Hi everyone, I was also having issues but it seems ok again now. Please give it a few minutes then re-open the app. 


  • Guitar Hero
  • July 15, 2022

Hi everyone, I was also having issues but it seems ok again now. Please give it a few minutes then re-open the app. 

Been trying for an hour though 


Zayn-T
Rockstar
  • Rockstar
  • July 15, 2022

From Deezer twitter: Breaking News 🚨 We're experiencing a global server issue at the moment. You may not be able to log in or access all your music content.Bear with us while our teams are investigating this issue. Apologies for the inconvenience.

 

Hopefully soon @PK PJ ...


  • Guitar Hero
  • July 15, 2022

From Deezer twitter: Breaking News 🚨 We're experiencing a global server issue at the moment. You may not be able to log in or access all your music content.Bear with us while our teams are investigating this issue. Apologies for the inconvenience.

 

Hopefully soon @PK PJ ...

Thank you. Will wait. 


Im still having this issue.


Zayn-T
Rockstar
  • Rockstar
  • July 15, 2022

They are still working on a fix @Velisa Velovic . Some platforms, like the web player, might be less affected than iOS/android. 

 

Please follow this link for the status:https://support.deezer.com/hc/en-gb/articles/5926825549085-Global-Deezer-Outage-


Thanks for notification


  • July 15, 2022

 


Jaime.Deezer
Community Manager
Forum|alt.badge.img+7
  • Community Manager
  • July 15, 2022

 The service is up again and can be used but we are monitoring the situation.
Please do not hesitate to reach out if your should encounter recurring issues.

Thank you for your patience :)


  • Guitar Hero
  • July 15, 2022

 The service is up again and can be used but we are monitoring the situation.
Please do not hesitate to reach out if your should encounter recurring issues.

Thank you for your patience :)

Thanks for the update


  • Roadie
  • July 16, 2022

All my music has gone - asking me to get premium when already subscribed 


  • Guitar Hero
  • July 16, 2022

Issue is resolved on my side. But how do I unsubscribe from notifications about this post?

It says I must click on "subscribe" on this page but I can't find it. 


  • July 16, 2022

Hey @PK PJ 

You have to go to the first post and then click "unsubscribe":

 


  • Guitar Hero
  • July 16, 2022

Hey @PK PJ 

You have to go to the first post and then click "unsubscribe":

 

Thanks, got it. But mine doesn't have the word "unsubscribe"... Only the star lol