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is it possibe to change from deezer premium to a family account?

  • September 28, 2022
  • 1 reply
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Good day, 

I have accidentally subscribed to deezer premium without knowing, that it is not a family subscription anymore. I would like to know if it’s possible to switch to a family account again? Or if it’s possible to cancel the subscription and go back to our old family account subscription?

 

kind regards 

Best answer by Zayn-T

Hi @Valerie.Trübenbach 

I suspect you won’t be able to change it until after the subscription has run out. To be sure though, have a chat with Deezer Support to see if they can do anything from their end. Hope you get it sorted. 

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Zayn-T
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  • September 28, 2022

Hi @Valerie.Trübenbach 

I suspect you won’t be able to change it until after the subscription has run out. To be sure though, have a chat with Deezer Support to see if they can do anything from their end. Hope you get it sorted.