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Valerie.Trübenbach
One Hit Wonder
September 28, 2022
Answered

is it possibe to change from deezer premium to a family account?

  • September 28, 2022
  • 1 reply
  • 367 views

Good day, 

I have accidentally subscribed to deezer premium without knowing, that it is not a family subscription anymore. I would like to know if it’s possible to switch to a family account again? Or if it’s possible to cancel the subscription and go back to our old family account subscription?

 

kind regards 

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    Best answer by Zayn-T

    Hi @Valerie.Trübenbach 

    I suspect you won’t be able to change it until after the subscription has run out. To be sure though, have a chat with Deezer Support to see if they can do anything from their end. Hope you get it sorted. 

    1 reply

    Zayn-T
    Rockstar
    Zayn-TAnswer
    Rockstar
    September 28, 2022

    Hi @Valerie.Trübenbach 

    I suspect you won’t be able to change it until after the subscription has run out. To be sure though, have a chat with Deezer Support to see if they can do anything from their end. Hope you get it sorted. 

    He/him. EDM, Dance, Hardstyle, techno & trance fan using iPhone 14pm, Mac M2 & Apple TV .
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