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Subscription and payments

Subscription and payments

Got a question about how accounts and subscriptions work? Ask it here (but please don't give out any personal information)

959 Topics
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959 Topics

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DADULJARunaway Baby

asked in Subscription and payments

I am changing a number, could I keep same subscription?

Hello, I have a question. Currently I am using deezer acc connected to my business number. If I change a number, could I use the same subscription ( same acc with same mail)? Could I connect new number but keep everything else? I have lots of playlist and I would be so happy if I can keep everything but connect to same mobile provider but different number.

10 months ago

sidshgnnRunaway Baby

posted in Subscription and payments

Can I try premium

Hi can I try to premium before I got it please

10 months ago

AydeseanTiny Dancer

posted in Subscription and payments

I use the Free Plan… but I still have unlimited access! (nearly) WHY?

I just have to say something hilarious. I don’t know if my ad blocker is doing weird things or something is wrong with Deezer but… I am not paying anything, I am on Free Plan yet… I can pick any song, skip to any part of it, not have ads, can skip any song and can listen to any song. I also have best sound Quality. WHY??? The only things I can’t do are: Quizzes, listen Offline. Anyone else?

10 months ago

martin.withagenRunaway Baby

asked in Subscription and payments

black friday deals

Will there be a special deal on Black Friday for Deezer Premium?

10 months ago

Lucas DARRIEUSTiny Dancer

asked in Subscription and payments

abonnement

i want deezer student

10 months ago

paddyj81Runaway Baby

asked in Subscription and payments

deezer wont work after new upgrades on samsumg s21 phone

Deezer wont work after new upgrades on samsung s21 phone

10 months ago

JeRibsRunaway Baby

asked in Subscription and payments

backgournd music in a restaurant?

can deezer free or premium be used to play backgournd music in a restaurant?

10 months ago

JeraldtRunaway Baby

asked in Subscription and payments

Subscription in south africa

I had a subscription in South Africa, but it declined the last month.. I am now in Saudi Arabia for work and would like to continue with that South African subscription... How can I proceed.. The money will still come off the same account as last.. I would just like to continue..

10 months ago

nolasullcaRunaway Baby

asked in Subscription and payments

I can't cancel my subscription

Hi, I want to cancel my subscription but I don't find the cancel buttom in the app. It tells there are offers but there is no way to cancel it, and it tells when it is the next payment due. Can you help me please

11 months ago

chrrat81Runaway Baby

posted in Subscription and payments

sub

I paid on friday come out my bank yesterday but still saying i havnt paid. Ive sent pics in of thr bank statement to prove it but heard jowt bank

10 months ago

Lee DaviesRunaway Baby

posted in Subscription and payments

account

Payment made 28th October,today 31st Oct account now showing free 7 day trail? Lost all fav tracks..

11 months ago

emcconneTiny Dancer

posted in Subscription and payments

Another Price Increase?

I see there is another price increase for the Family plan coming our way without any real reason for it given. I think this is the 2nd one in a year. What gives? I feel like you are begging me to start shopping for another service.

10 months ago

ghostdogg74Runaway Baby

asked in Subscription and payments

failed payment

Is my music safe for 5 days ? My subscription ran out today but I can't pay it until Thursday which is 5 days time. Will I lose my account ? Any help much appreciated 🙂

11 months ago

Baillien JohnRunaway Baby

asked in Subscription and payments

verbindings problemen

Beste, Kan geen playlist meer afspelen, zegt telkens geen playlist aanwezig? Speel via Yamaha reciver.

11 months ago

DomoDanRunaway Baby

asked in Subscription and payments

premium cost question

Website says premium is $10.99 USD. Why when I go to subscribe the cost becomes $13.99 USD?

11 months ago

Pedro IvoRunaway Baby

asked in Subscription and payments

Desativaram meu Deezer Premium

Eu tinha o Deezer Premium graças a Master Internet, mas tinha uma fatura vencida, e eu suspeito que por causa dessa fatura vencida meu Dezeer Premium foi cancelado,mas paguei a fatura e Deezer Premium não voltou!

11 months ago

Alex1991Tiny Dancer

asked in Subscription and payments

Deezer offline

I have deezer premium paid through an operator in Serbia. Now I'm in Germany, can I put my favorite folder on download so I can listen even when I'm offline. Can I get a fine if those songs are downloaded from the internet on deezer in Germany?

11 months ago

Marankie

asked in Subscription and payments

Failed payment

My payment failed although money is available.

11 months ago

MartinCRunaway Baby

asked in Subscription and payments

deezer damily

How much do I save by paying my family package annually ?

11 months ago

Vanya PetrovTiny Dancer

asked in Subscription and payments

Моя подписка Hifi

Моя подписка deezer hiking оплачена ,но в приложении не работает. Подключена подписка premium

11 months ago

vrowe6Runaway Baby

asked in Subscription and payments

Keep Family Plan Subscription

I'd like to keep my Family Plan Subscription and not change to Premium before my next payment date. How do I change it back?

11 months ago

eavvandamRunaway Baby

asked in Subscription and payments

Problem with premium acdount songs limited to 30 seconds

I have a premium account and suddenly can only listen to 30 seconds of each song. This is driving me crazy as I only can find comments from people having this problem on free versions.

11 months ago

rdekkerTiny Dancer

asked in Subscription and payments

incasso

Ik wil mijn automatische incasso rekening nummer veranderen, zodat dit van een andere rekening wordt afgeschreven.

11 months ago

KeishaxioRunaway Baby

asked in Subscription and payments

how to disconnect my deezer account with odido subscription

I have an odido subscription and I connected the wrong deezer account. The deezer account is activated. Can you disconnect that deezer account so I can connect and activate the right deezer account?

11 months ago

RicargentRunaway Baby

asked in Subscription and payments

how to change credit card details

I’m trying to change my credit card details or ie- expiry date. I’ve made changes in the app but it does not update to the new changes ???is this a switch off then back on thing !

11 months ago

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