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One Hit Wonder
makhs
One Hit Wonder
December 22, 2023
Answered

i want refund 19.99€ because someone has hacked my gmail and wabt a refund

  • December 22, 2023
  • 4 replies
  • 84 views

I want my refund 

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    Best answer by Nina Nebo

     

    Hi @makhs !

    As I can see ,your payment method is Apple !?

    Note: If you choose to pay through your mobile provider or using an in-app purchase, all payment issues will need to be queried with that provider .

    4 replies

    Leonídia.Deezer
    Community Manager
    Leonídia.Deezer
    Community Manager
    December 22, 2023

    Hi @makhs, thank you for your message.

    As the Community is an open internet forum, and we prioritize your security, we do not request personal data here

    Please get in touch with our Deezer Support Team and one of our agents will check your account in the system and let you know if you are eligible for a refund. 

     

    To speed up the process, please provide them with a screenshot of your most recent payment on the plan.

     

      One Hit Wonder
      makhsAuthor
      One Hit Wonder
      December 22, 2023

      Here is the last receipt and I am eligible to refund 

      Nina Nebo
      Superuser
      Nina NeboAnswer
      Superuser
      December 22, 2023

       

      Hi @makhs !

      As I can see ,your payment method is Apple !?

      Note: If you choose to pay through your mobile provider or using an in-app purchase, all payment issues will need to be queried with that provider .

      💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜
        GropplerZorn
        Superuser
        GropplerZorn
        Superuser
        December 22, 2023

         

        Deezer Legend
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