Skip to main content
Answer

i recently cleared my cache

  • August 28, 2022
  • 2 replies
  • 32 views
M
One Hit Wonder

Since I did this I've been logged out and now when I log in my premium subscription is not there and it's trying to get me to resubscribe. My next payment isn't even due until the 8th of September 

Best answer by Yula

Hello @michael garney, 

I think you simply connected to another account, it happens a lot. 

Try logging out and back in again, make sure to user the right logins!

    This topic has been closed for comments - the content may no longer be relevant or up-to-date, so please search for keywords so that you can find a newer post or look below for a direct link

    2 replies

    M
    One Hit Wonder
    • michael garney
    • Author
    • One Hit Wonder
    • August 29, 2022

    I recently cleared my cache on my android to clear up some space. Now when I sign in my premium options are not there. How can I recover my account? 

    Yula
    Deezer Staff
    Forum|alt.badge.img+10
    • Yula
    • Deezer Staff
    • Answer
    • August 29, 2022

    Hello @michael garney, 

    I think you simply connected to another account, it happens a lot. 

    Try logging out and back in again, make sure to user the right logins!

    (She/her) add your pronouns to your signature!
    TERMS OF USE DEEZER COMMUNITY SITEAccessibility statement