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I pay and my deezer got deactivated


I’ve made my payment and after pay, Deezer was deactivated 

Best answer by GropplerZorn

Jotman Albert Viasus wrote:

I already contact them, but their response is really slow and I still without solution 

it’s a small company, patience is a virtue.

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GropplerZorn
Deezer Legend
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Hello @Jotman Albert Viasus 

 

contact deezer support and open a ticket —> https://support.deezer.com/hc/en-gb

 

g


I already contact them, but their response is really slow and I still without solution 


GropplerZorn
Deezer Legend
Forum|alt.badge.img+18
Jotman Albert Viasus wrote:

I already contact them, but their response is really slow and I still without solution 

it’s a small company, patience is a virtue.


Yula
Moderator
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  • Moderator
  • May 18, 2023
GropplerZorn wrote:
Jotman Albert Viasus wrote:

I already contact them, but their response is really slow and I still without solution 

it’s a small company, patience is a virtue.

Hello @Jotman Albert Viasus I have checked on the Support side and I can see that the problem has been solved, for a more rapid responde we also have a live webchat option!

That’s usually the fastest way to solve an issue!