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I pay and my deezer got deactivated

  • May 17, 2023
  • 4 replies
  • 36 views
J
One Hit Wonder

I’ve made my payment and after pay, Deezer was deactivated 

Best answer by GropplerZorn

I already contact them, but their response is really slow and I still without solution 

it’s a small company, patience is a virtue.

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    4 replies

    GropplerZorn
    Superuser
    Forum|alt.badge.img+18

    Hello @Jotman Albert Viasus 

     

    contact deezer support and open a ticket —> https://support.deezer.com/hc/en-gb

     

    g

    Deezer Legend
    J
    One Hit Wonder

    I already contact them, but their response is really slow and I still without solution 

    GropplerZorn
    Superuser
    Forum|alt.badge.img+18
    • GropplerZorn
    • Superuser
    • Answer
    • May 17, 2023

    I already contact them, but their response is really slow and I still without solution 

    it’s a small company, patience is a virtue.

    Deezer Legend
    Yula
    Deezer Staff
    Forum|alt.badge.img+10
    • Yula
    • Deezer Staff
    • May 18, 2023

    I already contact them, but their response is really slow and I still without solution 

    it’s a small company, patience is a virtue.

    Hello @Jotman Albert Viasus I have checked on the Support side and I can see that the problem has been solved, for a more rapid responde we also have a live webchat option!

    That’s usually the fastest way to solve an issue!

    (She/her) add your pronouns to your signature!
    GropplerZorn
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