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One Hit Wonder
Ali Jassem
One Hit Wonder
July 3, 2023
Answered

i cant use my subscription features!! ?

  • July 3, 2023
  • 2 replies
  • 33 views

I login with my account and i cant use my subscription I thought it’s expired and when I tried to but it again it says you already subscribe!!! But i still can use the app !! 

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    Best answer by Leonídia.Deezer

    ​
    Hi @Ali Jassem, I check your Deezer account and I noticed that your subscription is Free.
    Please contact our Customer Support here and send them a screenshot of your invoice with the last payment.

    ​

    2 replies

    Nina Nebo
    Superuser
    Nina Nebo
    Superuser
    July 3, 2023

    Hi Ali Jassem !

    Try restart your phone ,and if doesn't work try reinstall Deezer app .

    💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜
    Leonídia.Deezer
    Community Manager
    Leonídia.DeezerAnswer
    Community Manager
    July 4, 2023

    ​
    Hi @Ali Jassem, I check your Deezer account and I noticed that your subscription is Free.
    Please contact our Customer Support here and send them a screenshot of your invoice with the last payment.

    ​

    TERMS OF USE DEEZER COMMUNITY SITEAccessibility statement