Skip to main content
Answer

HiFi quality in premium subscription

  • April 25, 2025
  • 6 replies
  • 73 views
M
Guitar Hero

Greetings.

I want to ask if the HiFi quality option will be included in the premium subscription or do I need to take out a separate subscription?

I have an annual premium subscription and don't see the same option for a yearly subscription for hi-fi.

If you have any tips, please leave a message.

Best answer by GropplerZorn

​@meronicly 

I would suggest a support ticket with deezer, then, as I cannot see your account (I am just a fellow subscriber).

The link is here → https://support.deezer.com/hc/en-gb

6 replies

M
Guitar Hero
  • meronicly
  • Author
  • Guitar Hero
  • April 25, 2025

Btw my country is Ukraine.

GropplerZorn
Superuser
Forum|alt.badge.img+18
  • GropplerZorn
  • Superuser
  • April 25, 2025

Hello there ​@meronicly 

Hifi audio quality is included in most Premium subscriptions now, it is simply called Deezer Premium.

Have you tried going into your settings to see what audio quality is available? If you can stream in hifi, you just need to take a Premium subscription.

Deezer Legend
M
Guitar Hero
  • meronicly
  • Author
  • Guitar Hero
  • April 25, 2025

Hello there ​@meronicly 

Hifi audio quality is included in most Premium subscriptions now, it is simply called Deezer Premium.

Have you tried going into your settings to see what audio quality is available? If you can stream in hifi, you just need to take a Premium subscription.

Yes, I have premium and there is no hi-fi option.

GropplerZorn
Superuser
Forum|alt.badge.img+18
  • GropplerZorn
  • Superuser
  • April 25, 2025

Are you subscribed through the Apple App Store or through the Google Play Store?

If so, you will need to let that subscription lapse and, once it is expired, subscribe directly through the deezer website.

We have seen this before: 

 

Deezer Legend
M
Guitar Hero
  • meronicly
  • Author
  • Guitar Hero
  • April 25, 2025

Are you subscribed through the Apple App Store or through the Google Play Store?

If so, you will need to let that subscription lapse and, once it is expired, subscribe directly through the deezer website.

We have seen this before: 

 

I had subscribed through the Deezer website.

No Google Play or Apple involved.

GropplerZorn
Superuser
Forum|alt.badge.img+18
  • GropplerZorn
  • Superuser
  • Answer
  • April 25, 2025

​@meronicly 

I would suggest a support ticket with deezer, then, as I cannot see your account (I am just a fellow subscriber).

The link is here → https://support.deezer.com/hc/en-gb

Deezer Legend
Jaime.Deezer
M
TERMS OF USE DEEZER COMMUNITY SITEAccessibility statement