Skip to main content

Greetings.

I want to ask if the HiFi quality option will be included in the premium subscription or do I need to take out a separate subscription?

I have an annual premium subscription and don't see the same option for a yearly subscription for hi-fi.

If you have any tips, please leave a message.

Btw my country is Ukraine.


Hello there ​@meronicly 

Hifi audio quality is included in most Premium subscriptions now, it is simply called Deezer Premium.

Have you tried going into your settings to see what audio quality is available? If you can stream in hifi, you just need to take a Premium subscription.


Hello there ​@meronicly 

Hifi audio quality is included in most Premium subscriptions now, it is simply called Deezer Premium.

Have you tried going into your settings to see what audio quality is available? If you can stream in hifi, you just need to take a Premium subscription.

Yes, I have premium and there is no hi-fi option.


Are you subscribed through the Apple App Store or through the Google Play Store?

If so, you will need to let that subscription lapse and, once it is expired, subscribe directly through the deezer website.

We have seen this before: 

 


Are you subscribed through the Apple App Store or through the Google Play Store?

If so, you will need to let that subscription lapse and, once it is expired, subscribe directly through the deezer website.

We have seen this before: 

 

I had subscribed through the Deezer website.

No Google Play or Apple involved.


@meronicly 

I would suggest a support ticket with deezer, then, as I cannot see your account (I am just a fellow subscriber).

The link is here → https://support.deezer.com/hc/en-gb


Reply