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HiFi in Ukraine


  • Runaway Baby
  • 4 replies

I hooked up a test subscription. I like the service, I wanted to connect to HiFi subscription from the second month, but it is not available in Ukraine. Why so? Why can't I listen to Flac? But for other countries it is available

Maybe I'm doing something wrong?

That's all that's available. But, if you log out of your account, you will have a choice between premium, family subscription and hifi version.
If I select the hifi version and log in to my account, I get the message that it is not available to me. Why? 

Best answer by GropplerZorn

@BaybA 

You need to wait until May 4th to be able to subscribe directly to deezer, as you have a Premium Apple subscription still active.

You can then sign up directly through deezer, as I posted. 

удачі

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8 replies

  • Author
  • Runaway Baby
  • 4 replies
  • April 13, 2025

 

 

GropplerZorn
Deezer Legend
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  • Deezer Legend
  • 1108 replies
  • April 13, 2025

hello there ​@BaybA 

this question was asked recently by another subscriber in Ukraine: 

 

the answer seems reasonable, unless someone else knows for certain.

“I’m not sure if HiFi is available in the Ukraine at this moment. You should see the HiFi option in the Deezer app if it is available.

Perhaps you could ask the Help Center:

https://support.deezer.com/hc/en-gb and chat with one of the Deezer agents or send in a request.”


  • Author
  • Runaway Baby
  • 4 replies
  • April 13, 2025
GropplerZorn wrote:

hello there ​@BaybA 

this question was asked recently by another subscriber in Ukraine: 

 

the answer seems reasonable, unless someone else knows for certain.

“I’m not sure if HiFi is available in the Ukraine at this moment. You should see the HiFi option in the Deezer app if it is available.

Perhaps you could ask the Help Center:

https://support.deezer.com/hc/en-gb and chat with one of the Deezer agents or send in a request.”

This is not helping me


GropplerZorn
Deezer Legend
Forum|alt.badge.img+17
  • Deezer Legend
  • 1108 replies
  • April 13, 2025

@BaybA what more might be helpful?

  • Hifi might not be available in your region.
  • Open a ticket with Deezer Support for a definitive answer and, if it is available, they can assist you.
  • If it’s not, you have your answer.

GropplerZorn
Deezer Legend
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  • Deezer Legend
  • 1108 replies
  • April 14, 2025

@BaybA 

HiFi is available in your region. But since you are subscribed via Apple, you would need to cancel your subscription, go to www.deezer.com/en/offers and subscribe directly to deezer. You would then be able to see the HiFi plan available.


  • Author
  • Runaway Baby
  • 4 replies
  • April 14, 2025
GropplerZorn wrote:

@BaybA 

HiFi is available in your region. But since you are subscribed via Apple, you would need to cancel your subscription, go to www.deezer.com/en/offers and subscribe directly to deezer. You would then be able to see the HiFi plan available.

No, it dosnt work to me, error 

 


GropplerZorn
Deezer Legend
Forum|alt.badge.img+17
  • Deezer Legend
  • 1108 replies
  • Answer
  • April 14, 2025

@BaybA 

You need to wait until May 4th to be able to subscribe directly to deezer, as you have a Premium Apple subscription still active.

You can then sign up directly through deezer, as I posted. 

удачі


  • Author
  • Runaway Baby
  • 4 replies
  • April 14, 2025
GropplerZorn wrote:

@BaybA 

You need to wait until May 4th to be able to subscribe directly to deezer, as you have a Premium Apple subscription still active.

You can then sign up directly through deezer, as I posted. 

удачі

I see. Hope this works, thanks for the help.


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